Newrez Myloancare

Accessing and using the NewRez Loan Care Service is free of charge, but it requires an internet connection. 

To access your account and make payments online, go to www.newrez.myloancare.com. You will need to register with your Loan ID Number, SSN, and a valid email address. If you receive a monthly billing statement, review the Transaction Activity section to check for any fees or charges imposed during the billing cycle covered by the statement. To view any incurred fees, go to the payment history tab in your online account at newrez.myloancare.com. If you have concerns or are unhappy with a fee, contact the NewRez Loan customer service team with your account number and the date the fee was charged.

The NewRez customer service team is available Monday through Friday from 8 AM to 10 PM Eastern Time and on Saturday from 8 AM to 3 PM Eastern Time. You can reach them by phone at 1-800-410-1091 or by sending a letter to the addresses provided on their website.

For more information on home loan options, you can check out QuickenLoans.com, US Bank Home Loan, or compare home loan rates with Wells Fargo at www.wellsfargo.com/mortgage/rates/compare-loans. If you are having trouble making home loan payments, contact HUD's Housing Counseling Agency Locator at 1-800-569-4287

Newrez LLC, doing business as Myloancare, is a mortgage servicer and originator that provides a range of services to homeowners and homebuyers. Myloancare offers online account management tools and resources to help customers manage their mortgage loans efficiently and conveniently.

Key features and services provided by Myloancare include:

1. Online Account Management: Myloancare offers a user-friendly online portal that allows customers to manage their mortgage accounts 24/7. Through the portal, customers can view their loan details, make payments, review statements, and access important documents and forms.

2. Payment Options: Myloancare provides various payment options to accommodate different preferences and needs. Customers can make payments online through the Myloancare portal using electronic funds transfer (EFT) or credit/debit cards. Additionally, customers can set up automatic recurring payments for added convenience.

3. Customer Support: Myloancare offers dedicated customer support to assist customers with their mortgage-related inquiries and concerns. Customers can reach customer service representatives by phone or email for assistance with account management, payment issues, escrow questions, and more.

4. Escrow Services: Myloancare handles escrow accounts for customers who have impounds for property taxes, homeowners insurance, and other related expenses. The company ensures that these payments are made on time and manages the escrow account balance accordingly.

5. Loan Servicing: As a mortgage servicer, Myloancare administers mortgage loans on behalf of investors or loan owners. This includes collecting payments from borrowers, managing escrow accounts, processing payoffs, and handling other aspects of loan servicing.

6. Refinancing Options: Myloancare may offer refinancing options to eligible customers interested in lowering their interest rates, changing their loan terms, or accessing their home equity. Refinancing can help homeowners save money on their mortgage payments or achieve other financial goals.

7. Homebuyer Resources: Myloancare provides educational resources and tools to help homebuyers navigate the mortgage process. This includes information on mortgage types, down payment assistance programs, affordability calculators, and other helpful resources.

Overall, Myloancare aims to simplify the mortgage experience for homeowners and homebuyers by offering convenient online account management, responsive customer support, and a range of mortgage services tailored to individual needs. Customers can access their mortgage accounts anytime, anywhere, and receive personalized assistance to help them achieve their homeownership goals.